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At Ease Flex Care Solutions

Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT

October 27, 2023


At Ease Flex Care Solutions, LLC values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with At Ease Flex Care Solutions, LLC of our commitment and realization of our obligation not only to meet but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time, At Ease Flex Care Solutions, LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to At Ease Flex Care Solutions, LLC, and it governs any and all data collection and usage by us. Through the use of https://ateaseflexcaresolutions.com/, you are therefore consenting to the data collection procedures expressed in this Policy.


Please note that this Policy does not govern the collection and use of information by companies that At Ease Flex Care Solutions, LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the
privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of, and share the information collected.

Specifically, this Policy will inform you of the following:

  1. Information collected
  2. Purpose of data collection
  3. Data usage and sharing
  4. Data security
  5. User rights
  6. Third-party services
  7. Cookies and tracking technologies
  8. Age restrictions
  9. Contact information


Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any services.

  • This website collects various types of information, such as:
    • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., and background information which may be used when you purchase the services our agency offers and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies, and server logs.

In addition, At Ease Flex Care Solutions, LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. At Ease Flex Care Solutions, LLC may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services may be the most popular to clients or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Purpose of data collection

  • We are collecting your data for several reasons:
    • To match families with suitable nannies, facilitate communication, and ensure safety.
    • To better understand your needs and provide you with the services you have requested;
    • To fulfill our legitimate interest in improving our services;
    • To send you promotional emails containing information we think you may like when we have your consent to do so;
    • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
    • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Data usage and sharing

At Ease Flex Care Solutions, LLC may collect and make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible services that may be available to you from https://ateaseflexcaresolutions.com.

At Ease Flex Care Solutions, LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. At Ease Flex Care Solutions, LLC may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, and deliver support.

Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information.

Data security

At Ease Flex Care Solutions, LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

Our Rights

This website contains content that is owned by or licensed to At Ease Flex Care Solutions, LLC. This material includes, but is not limited to our logo and the design, layout, look, appearance and graphics on this website. Reproduction is prohibited unless otherwise stated in writing and granted by At Ease Flex Care Solutions, LLC.

All trademarks published on this website that are not the property of, or licensed to, At Ease Flex Care Solutions, LLC are acknowledged on this website.

User rights

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Age Restriction:  

You may not use or engage with the Platform if you are under thirteen (13) years of age.  If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so.  By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction.  By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform. 

Applicable Laws

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the state of California and the United States.

 

How to contact us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address.

Email: childcare@easeflexcaresolutions.com
Telephone Number: (619) 330-5200
Mailing Address:
4546 El Camino Real Suite 207

Los Altos, CA 94022
PRIVAcy POLICY
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